Sterling Heights • Metro Detroit

Managed IT that keeps your business running.

FringeIT is your outsourced IT department based in Sterling Heights and specializing in manufacturers and growing businesses throughout Metro Detroit. From everyday support to cybersecurity, networks, servers, and Microsoft 365, we handle the technology so your team can focus on the business.

IT problems, handled.

Local support Predictable costs No runaround
IT technician helping a small-business owner at their computer in a bright office
Based in Sterling Heights, MichiganServing Metro Detroit
  • Managed IT
  • Cybersecurity
  • Microsoft 365
  • Networks
  • Servers
Networked industrial workstation and business-grade networking equipment on a clean manufacturing shop floor

Built for Metro Detroit business

IT support that understands the shop floor.

Manufacturing IT is different. Office users, engineering workstations, shared production PCs, servers, wireless networks, vendors, and production equipment all have different requirements. FringeIT is structured around that reality.

Production Uptime

Keep business systems, networks, and workstations available so technology doesn't become the reason production stops.

Shared Shop-Floor Systems

Support shared workstations, shipping stations, production terminals, and other systems that don't fit a traditional one-user-per-PC office.

Cybersecurity

Managed endpoint security, patching, identity protection, email security, and stronger controls as requirements grow.

Network & Wi-Fi

Business-grade switching, firewalls, wireless coverage, monitoring, and troubleshooting throughout office and production environments.

Servers & Backup

Monitoring, maintenance, backup management, and disaster-recovery planning.

Vendor Coordination

FringeIT can work with software, internet, equipment, ERP, phone, and other technology vendors so the client isn't stuck coordinating everyone.

Operational technology such as CNC controllers, PLCs, robotics, and SCADA systems is scoped separately. FringeIT can manage and secure the surrounding IT/network environment without assuming uncontrolled responsibility for specialized production equipment.

Explore Manufacturing IT

Core services

Your IT department, without building one.

Helpdesk & User Support

Real people who fix everyday issues fast, so your team stays productive instead of stuck.

Cybersecurity & EDR

Managed endpoint protection, patching, and identity security designed to reduce risk and better protect your systems and data.

Microsoft 365

Tenant administration, user setup, and access management handled so email and files just work.

Networks & Wi-Fi

Business-grade firewalls, switching, and wireless that stay fast and reliable across your whole site.

Servers & Infrastructure

Monitoring and maintenance that keep the systems your business runs on healthy and available.

Backup & Disaster Recovery

Backup management and recovery planning designed to reduce downtime and help keep an IT problem from becoming a business-threatening one.

IT support built around your business.

Local

FringeIT is based in Sterling Heights and serves businesses throughout Metro Detroit.

Predictable

Know what your managed IT services cost each month. Projects and optional services are clearly quoted before work begins.

Proactive

Monitoring, patching, security, and maintenance help find problems before they become emergencies.

Familiar

The goal is to know your environment instead of treating every support request like the first time we've met.

How it works

Getting started is simple.

  1. 1

    Talk

    We learn about your business, current environment, pain points, and priorities.

  2. 2

    Assess

    We review the environment and determine which FringeIT plan and services make sense.

  3. 3

    Take IT Off Your Plate

    FringeIT handles support, monitoring, security, maintenance, and ongoing technology management according to your plan.

Plans

Managed IT plans built around your business.

Choose the level of support your business needs. Every plan is scoped to your environment, we'll walk you through exactly what's included and put together a quote that fits.

Essentials

Best for: Small businesses that need dependable IT support and endpoint management.

Talk to FringeIT

Business-hours remote support

  • Mon–Fri, 8 AM–5 PM ET

P1 Critical response target: within 2 support hours

  • Managed EDR endpoint security
  • RMM and device monitoring
  • Patch management
  • Workstation health monitoring
  • Basic network monitoring
  • Vendor coordination
  • Onsite support available separately

Also available to add

  • Shared / production endpoints
  • Managed servers
  • Additional locations
Most Popular

Standard

Recommended for Manufacturers

Best for: Growing businesses that want IT handled proactively, not just fixed when it breaks.

Schedule a 15-Minute Call

Extended Support Hours

  • Mon–Fri, 7 AM–7 PM ET
  • Sat, 8 AM–Noon ET

Saturday coverage is remote-first.

P1 Critical response target: within 1 support hour

Everything in Essentials, plus:

  • Microsoft 365 tenant administration
  • Included onsite hours each month
  • Full network, firewall, and Wi-Fi management
  • Proactive alert remediation
  • Backup monitoring and management
  • Hardware lifecycle tracking
  • Named Account Manager
  • Quarterly technology review
  • Enhanced email and identity security

Also available to add

  • Shared / production endpoints
  • Managed servers
  • Additional locations

Secure

Best for: Organizations where downtime, security, and sensitive information create additional risk.

Talk About Secure

Extended Support + 24/7 Critical Response

  • Mon–Fri, 7 AM–7 PM ET
  • Sat, 8 AM–Noon ET

Saturday coverage is remote-first.

24/7 Critical Incident Response — 1-hour response target for qualifying Critical incidents, including nights, weekends, and holidays

Everything in Standard, plus:

  • Additional included onsite hours each month
  • Advanced backup and disaster-recovery management
  • Security awareness and phishing simulation training
  • Password and identity management
  • Proactive account oversight from your Named Account Manager
  • Quarterly strategy and security review
  • Cyber-insurance documentation assistance

Also available to add

  • Shared / production endpoints
  • Managed servers
  • Additional locations

Add-On & Project Services

Need more than managed IT?

Fixed-scope projects and optional services, quoted individually and added only when your business needs them.

Microsoft 365 Licensing

Tenant administration is included with Standard and Secure. Microsoft subscription licenses are billed separately.

Business Phone Systems

VoIP service and Grandstream-based phone-system solutions available.

Cabling & Network Buildouts

Structured cabling, network equipment, wireless deployments, and infrastructure projects.

Backup & Disaster Recovery

Backup software, storage, recovery solutions, and continuity planning based on environment and retention requirements.

Video Surveillance & Access Control

Camera and access-control solutions available as quoted projects and services.

Have a project in mind?

Tell us the scope and we'll put together a clear, itemized quote before any work begins.

Get a Quote

About FringeIT

Technology should help run the business not become another job.

FringeIT exists to give small and midsize organizations access to a real IT team without needing to staff every IT role internally. Instead of hiring, training, and managing an in-house department, you get dependable support, proactive maintenance, and clear guidance from a partner that gets to know your environment.

Based in Sterling Heights, Michigan and part of Novavirt Inc.

Ready to stop worrying about IT?

Tell us what's working, what's frustrating, and where your business is headed. We'll help determine whether FringeIT is a good fit.

Based in Sterling Heights • Serving Metro Detroit

Contact

Let's talk about your IT.

Tell us a little about your business and what you're dealing with. No need to request a formal quote first — we're happy to just talk.

We typically respond within one business day.